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Licensing Types - Hardware Key Policy How it Works Dongle Key Types Download the Dongle Key Drivers Troubleshooting dongle license Dongle CDS.PWD license information   Policy:   A damaged Dongle Key will be replaced with a replacement charge upon receipt of the damaged Dongle Key and replacement fee.   There will be no replacement for a Dongle Key that has been lost, stolen, etc.  A new software license must be purchased. (back to top)   How it works: THE DRIVERS MUST BE INSTALLED BEFORE CONNECTING KEY TO COMPUTER. Download the Dongle Key Drivers When moving the hardware key to another workstation loaded with CAD Design Software, use the CDS.PWD file that was issued, install the hardware key drivers and follow the instructions for either USB or Parallel key.  Match the CDS.PWD with the hardware key Open the CDS.PWD with Notepad  Locate the HOSTID=FLEXID= line (See Dongle CDS.PWD license information) Look on the face of the key FLEXID= (See Dongle Key Types) Match the key with the PWD You can leave the CDS.PWD on the workstation(s) (back to top)   Dongle Key Types:   USB (Pick to enlarge) Parallel (Pick to enlarge)   (back to top)   Download the Dongle Key Drivers THE DRIVERS MUST BE INSTALLED BEFORE CONNECTING KEY TO COMPUTER. Download the hardware key drivers below: Windows 32 Bit Download EXE Double pick the EXE file (Pick the Run button if prompted for publisher security) pick the  Unzip button. A new directory will be created in the same location as the EXE unless specified by the user during the extraction.  Open the new directory '\HASPDriver' that was created and double pick the 'InstallHASP.bat' file to install the drivers.  Note: This is a one-time installation per workstation. Note: Windows 64 Bit hardware key drivers are not available USB Key Insert the USB dongle key into a free USB slot on the back of the computer. Windows will “Find new hardware” and then install the drivers.  Parallel Key Turn off computer and place key on the parallel / printer port and screw down. Turn on computer. When Windows boots it will install the drivers for the key.  Install CAD Design Software on the workstation(s). CAD Design Software will issue the user a license file that is coded to the dongle key’s serial number.  This file is named CDS.PWD. Keep a copy of this file in a safe place.  The CDS.PWD file must be placed in the \ACAD sub-directory of the CAD Design Software product installation directory.   (back to top)   Troubleshooting dongle license VERIFY that there are no duplicate CDS.PWD files on the system. VERIFY that the CDS.PWD file is stored in the \software\ACAD\ sub-directory. VERIFY that the CDS.PWD file does not have a double file extension (i.e.  CDS.PWD.PWD) VERIFY you are using the correct CDS.PWD that relates to the serial number on the key (See Above) "Cannot Find aksusb.sys" or other missing files from installation. This may occur because of an installation problem (usually due to security on a computer). You can download the files from the install in a zip file from here: Download Installation files System clock has been set back -VERIFY that system clock is set to the proper date and time. A system file has been changed so it is 24 hours or more in advance. This will cause a security error with the license program. It assumes that the user has modified the system clock to avoid a "Time-Lock" license. This might be a system error or accidentally done by the user. First step is to check the BIOS clock settings. In most cases, this will resolve the problem. Refer to your motherboard user manual for information on BIOS settings.  If you get an error message that reads: The hostid of this system does not match the hostid specified in the license file. This error means that the computer cannot find the hardware (dongle key). The most common reason is the drivers were not installed correctly by the Windows Operating System. Possible reasons could be that there are securities preventing the installation of the hardware drivers, user does not have full rights or the key is not recognized because it is plugged into a USB port that does not properly respond. One way to solve this problem would be to install the Sentinel Protection Installer v7.2.1 (http://www.safenet-inc.com/support/tech/sentinel.asp). This installer solves a Windows Update that disables certain USB drivers from being installed.  * Alternate download: Download If this does not solve the Problem, another method can be used: Remove the hardware key from the computer. Use the Add/Remove Programs in the Windows Control Panel and remove the 'Macrovision FLEXid Drivers' Download the Clean Up Utility (Download) Run the EXE and follow the prompts to remove the drivers. Restart the Computer Download this new Set of Drivers (Download) Run the 'hldrv32.exe' and follow the prompts to install Restart the Computer Download and run the 'dongleflexid.exe' that was downloaded before (Download) Install all versions Plug in the key Run the software   Other Reference: Aladdin Drivers Download Website (back to top)   Dongle CDS.PWD license information (back to top)