Software Not Licensed / First Time Installation

Upon installing the CAD Design Software (even if purchased), the Software Not Licensed dialog box appears: 

NOTE: The serial number automatically appears in the YOUR SERIAL NUMBER IS edit box and will be included in the reply email.

To obtain an access code:

• Fill in the fields to identify yourself.
  
  
• Select the appropriate radio button (15 day, Purchased, etc.)
  
  
• Pick the Request Authcodes / Support button. The information, serial number and the error message will be sent via e-mail. You should be able to see the sent item in your configured e-mail program in the 'sent items' folder.
  
  
• If the computer does not have an e-mail client or access to the internet, write the serial number down and use another computer to send the request to:
  
  authcodes@cad-design.com. Be sure to include the same user information as shown in the above dialog box.
  
• CAD Design Software will then e-mail back a file attachment after the request has been processed.  (allow up to 48 hours for processing.) Follow the instructions given in the e-mail to apply the license.
  
  
• If this does not work for you, you may use the on-line request form here

For Previous version of CDS and some other software products, an alternate license box appears:

By picking the Details button, you can troubleshoot the problem. Please include this meesage or screen shot (AlT+Print Screen) when sending a request to authcodes@cad-design.com

NOTE: The serial number automatically appears in the edit box and will be included in the reply email.

To obtain an access code:

Pick the Request Authcode button and the Send E-Mail to CAD Design Software dialog box appears. Fill in the fields and then pick the Send E-Mail to Request Authorization Code button. The program will use the AutoCAD Send command. If the computer does not have an e-mail client or access to the internet, write the serial number down and use another computer to send the request to: authcodes@cad-design.com. Be sure to include the same user information as shown in the above dialog box.

CAD Design Software will then e-mail back a file attachment after the request has been processed. 
(This could take up to 48 hours.) Follow the instructions given in the e-mail to apply the license.