Software Not Licensed / First Time Installation

We offer 3 different forms of licensing:

• Unit license (Locked to single computer(s) per purchased seat/unit)
• Networked (Floating license)
• Dongle Key (Parallel and USB keys)

SEND LICENSE REQUEST- This button will send all the information in the dialog box to CAD Design Software via e-mail to Authorization Codes (authcodes@cad-design.com). The program will use the default e-mail program of the computer it is installed on and a dialog box will appear. Pick Allow to continue to send the request. The sent email can been found in the Sent Items of your configured e-mail program.

SAVE AS A TEXT FILE- This button will create a TXT file of all the information in the dialog box so it can be sent to CDS as an alternative method or in a case in which there is no email configured on the workstation or no internet access.

EXIT LICENSE REQUEST - Pick this button to exit the dialog box. The software will not function without a license.

READ HELP - Pick this button to open the help file (This file currently open). This file may also be found in the \CAD Design Software\software product name\acad\ directory named ‘CDS_license.chm’

First Time Installation

• Upon installing the CAD Design Software (even if purchased), the Software Not Licensed dialog box appears.
• See the information below ‘Obtain an License’.

Software Not licensed:

• If the software is not licensed or no CDS.PWD license file is available, this dialog box will appear. 
• In the ERROR MESSAGE window, the Feature line will list the product not licensed.
• Pick Exit License Request to exit the dialog box.
• Pick the Send License Request to request a license.

License Error:

• This dialog box may appear because of a license error, license has expired or a license server is not available.
• The ERROR MESSAGE  window will list the type of error:
  Examples:
  • Cannot connect to license server system
  • Cannot find license file
  • The Host ID of the License does not match the Host ID of the System
  • Incompatible version 1.1>1.2

OBTAIN A LICENSE:

In the LICENSE REQUEST FORM area:

• Fill in the fields to identify yourself.
• Select the appropriate radio button (15 day, Purchased, etc.)
• Pick the Send License Request button.
  • The program will use the Send command.
  • The information, serial number and the error message will be sent as an e-mail using your configured E-Mail Client Software (i.e. Outlook)
  • You should be able to see the sent item in your configured e-mail program in the sent items folder.
• If the computer does not have an e-mail client or access to the internet
  • Pick the Save as a Text File button to create a text file of the license information.
  • Send text file or the contents to:
    • authcodes@cad-design.com
• CAD Design Software will then e-mail back a file attachment after the request has been processed. 
  (This could take up to 48 hours.) Follow the instructions given in the e-mail to apply the license.