|
Software Not Licensed / First Time Installation
Upon installing the CAD Design
Software (even if purchased), the Software Not Licensed dialog box
appears:

NOTE: The serial number automatically appears in the YOUR SERIAL
NUMBER IS edit box and will be included in the reply email.
To obtain an access code:
- Fill in the fields to identify
yourself.
- Select the appropriate radio button
(15 day, Purchased, etc.)
- Pick the Request Authcodes /
Support button.
The information, serial number and the error message will be sent
via e-mail. You should be able to see the sent item in your
configured e-mail program in the 'sent items' folder.
- If the computer does not have an e-mail
client or access to the internet, write the serial number down and use another computer to send the request to:
authcodes@cad-design.com. Be sure to include the same user information as shown in the above dialog box.
-
CAD Design Software will then e-mail back a file attachment after the request has been processed.
(allow up to 48 hours for processing.) Follow the instructions given in the e-mail to apply the license.
- If this does not work for you, you may
use the on-line request form here
For Previous version of CDS and some
other software products, an alternate license box appears:


By picking the Details button,
you can troubleshoot the problem. Please include this meesage or screen
shot (AlT+Print Screen) when sending a request to authcodes@cad-design.com

NOTE: The serial number automatically
appears in the edit box and will be included in the reply email.
To obtain an access code:
Pick the Request Authcode button and the Send E-Mail to CAD Design
Software dialog box appears. Fill in the fields and then pick the Send
E-Mail to Request Authorization Code button. The program will use the
AutoCAD Send command. If the computer does not have an e-mail client or
access to the internet, write the serial number down and use another
computer to send the request to: authcodes@cad-design.com.
Be sure to include the same user information as shown in the above
dialog box.
CAD Design Software will then e-mail back a file attachment after the
request has been processed.
(This could take up to 48 hours.) Follow the instructions given in the
e-mail to apply the license.
|